The following terms and conditions apply to your use of this website. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

1. General

1.1 We may revise these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

1.2 You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only open to you if you register.

2. Ordering from us.

2.1 By clicking the “Buy now” button, you send us a binding offer for the conclusion of a purchase agreement with The Golden Rule regarding The Golden Rule products in your shopping cart (hereinafter referred to as “Order”).

2.2. The Golden Rule will accept your Order by sending an order confirmation. Unless otherwise stated, the effective date of the purchase agreement is the date on which The Golden Rule confirms by email the acceptance of your Order

2.3 We may refuse to accept an order:
– where we cannot obtain authorisation for your payment;or
– if there has been a pricing or product description error; or
– if you do not meet any eligibility criteria set out in our terms and conditions.
Order acceptance is subject to internal anti-fraud security checks which may result in the cancellation and refund of customer orders.

2.4 It is our responsibility to supply you with goods that meet your consumer rights.

3. Delivery

3.1. For full details on delivery charges and estimated shipping time please visit our Shipping Terms page. Information on these items will also be provided when you place your order with us.

3.2. We make every effort to deliver products within the estimated shipping time, however delays are occasionally inevitable due to unforeseen factors.
Risk of loss and damage to goods passes to you on the date when the goods are delivered.

4. Payment

4.1 You can pay for your purchases online using PayPal, most major credit cards, including Mastercard and Visa Credit Card.

4.2 To ensure that your credit or debit card or PayPal account is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made.

4.3 We will take reasonable care to keep your order and payment details secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from this website.

5. Pricing

5.1 The price you pay is the price displayed on this website at the time we receive your order, apart from if we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price, or cancelling it. If you cancel and you have already paid for the products, you will receive a full refund. If we are unable to contact you we will treat the order as cancelled. While we try and ensure prices are accurate, our website contains a large number of products and it is always possible that, despite our reasonable efforts, some of the products on our website may be incorrectly priced.

5.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure found within our Shipping Terms.

5.3 All product prices are shown in US$ 

5.4 Orders from outside the USA may be subject to import duties and taxes. All applicable duties, fees and any additional charges for customs clearance levied by the importing country at the time the shipment arrives in your country are your sole responsibility.

6. Returns and cancellation policy

6.1. Once you have placed your order, the order cannot be cancelled. 

6.2. If you would like to make changes to your order, please contact us as soon as possible after placing the order. If the order hasn't been shipped yet, we might be able to consider your change request. If the order has been shipped, we cannot change your order.

6.3. If you want to return your order, you are allowed to return it in 14 days period of time after receiving your order. Please contact us .

6.4. You are responsible for covering the shipment charges of the return shipment.

6.5. Once we receive your return shipment, we will provide a money refund.

7. Intellectual Property

7.1 You acknowledge and agree that all copyright, trademarks and other intellectual property rights in the software and all material or content on this Website (including without limitation photographs, graphical images, artwork, data compilations, audio and video material) shall remain vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

7.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download and print such material and content for the purpose of using this website, including making a purchase. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

7.3 Any rights not expressly granted in these terms are reserved.

8. Availability of website

8.1 While we try to ensure that this website is available at all times, we will not be liable if for any reason this website is unavailable at any time or for any period.

8.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, for the introduction of new facilities or for reasons beyond our control.

9. Links to other websites

9.1 To provide increased value and for the convenience of our customers we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that , as you have chosen to enter the linked website, we are not responsible for the availability of such external resources or sites, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for (i) the privacy practices of such websites; or (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources ; or (iii) the use which others make of these websites; or (iv) for any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance on any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources.

10. Registration, passwords and security

10.1 To register with you must be aged 18 or over.

10.2 You must ensure that the details provided by you on registration or at any time are true, accurate, current and complete. You can update your registration at any time at the Customer Account section of our website.

10.3 When you register to use this site you will be asked to create a password. You must keep this password confidential and not disclose these or share them with anyone. Each registration is for a single user only.

10.4 You are responsible for the security of your password and you will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password, you should contact us immediately.

10.5 We may ask you to change your password, suspend or cancel your registration immediately at our reasonable discretion if we believe that there is likely to be a breach of security or misuse of the website, or if you breach any of your obligations under these terms and conditions.

11. International Use

11.1. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you choose to access this website from locations outside the USA, you do so at your own risk and you are responsible for compliance with local laws.

12. Cookies

12.1. Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

12.2. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

12.3. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.
13. Promotional codes

13.1. On various occasions, we provide promotional codes for our clients.

13.2. The client is responsible for correctly inserting and activating those codes in their shopping card, while placing the order.

13.3. The total price of the order will change before passing to the payment step. If the price does not change, the code must have been inserted incorrectly or not activated correctly. Please try again or contact us on

13.4. If the promotional code wasn’t placed correctly by the customer and the customer paid the full price, we are not going to give back the discounted amount to the customer.

14. Miscellaneous provisions

14.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

14.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

14.3 If you breach these terms and conditions and we take no action, we will still be entitled to use our rights and remedies at a later date or in any other situation in which you breach these terms and conditions.

14.4 These terms and conditions and the policies referred to in them and your order form are the only terms which apply to your use of the website and the purchase of products from us via the website. You acknowledge that you have not entered into this arrangement in reliance on any other statement, warranty or representation made by us or on our behalf.